ADK Assist is professional technology support for homes, properties, and businesses. We help with devices, Wi-Fi, accounts, software, cybersecurity, and everyday technology issues.

The fastest way to request support is through the ADK Assist app. You can submit a request, track progress, and contact your technician from one place.

Support can include Wi-Fi and connectivity, devices, accounts, smart-home issues, cybersecurity monitoring, and ongoing technical support via the app.

The home plan is for individuals and households that want reliable technology support without paying hourly rates or coordinating one-off service visits.

Premium Concierge includes on-site visits. Essential is remote support only.

Yes. Additional location support is available for customers who want coverage across more than one residence.

Yes. ADK can help with smart TVs, streaming devices, Wi-Fi, smart home systems, printers, phones, tablets, computers, and related setup or troubleshooting.

ADK Assist is built for condos, co-ops, HOAs, apartment buildings, property managers, and boards that want to reduce tech-related burden on staff while improving the resident experience.

Residents use the ADK Assist app to submit support requests directly to ADK, reducing the need to involve the super, front desk, or management office.

No. Property plans are structured for building-wide coverage. They do not use the same on-site visit limits as individual home plans.

Yes. ADK can provide reporting that gives boards and management visibility into support activity, issue types, and cybersecurity status.

Yes. ADK Assist includes monitoring, protection, and reporting as part of the ongoing service model.

Yes. Our team has formal training and certifications in IT support and cybersecurity, along with hands-on experience supporting and securing devices in residential and business environments. We also work with platforms such as Microsoft 365 and Apple Business Manager, as well as industry-standard security tools.

The business plan is for companies that need reliable technology support, cybersecurity, and device management without hiring a full-time IT team.

ADK supports employee devices, accounts, software, Wi-Fi, printers, network infrastructure, cybersecurity, and day-to-day technical issues.

Business pricing is custom because every company has different team sizes, devices, systems, and support needs.

Yes. ADK is designed to provide a more structured support model with ongoing remote support, on-site support where needed, cybersecurity, and a clearer support process.