FOR GROWING BUSINESSES

Managed support for teams that cannot afford downtime.

ADK gives New York businesses one accountable partner for tech support, cybersecurity, devices, and office systems — without the break-fix scramble.
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Less downtime.
Built-in protection.
The problem

Reactive support costs more than a managed relationship.

A single contractor visit in New York City runs $150–200 an hour. While you're waiting for a callback, your team isn't working. There's no cybersecurity monitoring between visits. No documentation. No continuity. ADK replaces that cycle with one structured service model — support already in place when something goes wrong.
What's Included
ADK Assist gives your team one structured support model. Remote help, on-site support, cybersecurity, and device management, all under one monthly service.
24/7 Remote Support
Fast help for day-to-day tech issues without waiting for a contractor to get back to you.
On-Site Support When Needed
Hands-on help for setup, hardware, network issues, and office tech.
Built-In Cybersecurity
Ongoing monitoring and protection help reduce day-to-day risk.
One Predictable Monthly Cost
One flat monthly cost without surprise invoices or one-off service charges.
WHY BUSINESSES CHOOSE ADK
Better coverage, less downtime, and more predictable costs.
Predictable monthly cost
Technology becomes a fixed operating expense instead of a stream of surprise invoices.
Less downtime
Problems are addressed faster, and your team is not left waiting for a callback.
Built-in cybersecurity
Monitoring and reporting are included as part of the service, not added later.
No full-time IT hire required
ADK gives your business structured support without the cost and overhead of building an internal team.
One accountable partner
Support, devices, security, and infrastructure are handled through one ongoing relationship.
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THE ALTERNATIVE

What ADK replaces.

A full-time IT hire in New York City costs $77,000–100,000+ per year in salary alone before benefits, payroll taxes, or management overhead.

That hire works Monday through Friday, 9 to 5. No evenings. No weekends. No on-call coverage.

ADK gives your business 24/7 remote support, on-site help when needed, cybersecurity monitoring, and reporting, without any of the HR overhead.
PRICING

Pricing built around your team, devices, and support needs.

Business pricing is scoped around users, equipment, workflows, security needs, and required response coverage. Starting at $249/month for small teams.
Business Plan
$249+
per month
Custom pricing tailored to your business.
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What's included:
  • Multi-user and multi-device coverage
  • Dedicated account management
  • Scheduled on-site visits
  • Unlimited 24/7 remote support
  • Network and infrastructure management
  • Cybersecurity monitoring and reporting
  • Monthly security and activity reporting
Built from experience

From the front desk up

Local.
Hands-on.
Accountable.
“Technology has become essential to how people live and work, but most support is still reactive, fragmented, and hard to trust. ADK was built to change that.”
Felix Izquierdo
Founder
Listen.
Understand.
Solve.
“Technology support is never one-size-fits-all. ADK’s business development approach starts by understanding what is actually happening, then shaping the right support model around the client's needs.”
Charley Karpiuk
Business Development Manager
Responsive.
Skilled.
Reliable.
“Great technology support is not just about fixing the issue in front of you. It is about knowing the environment, preventing problems, and making every client feel covered before something goes wrong.”
James Nance
Tech Support Specialist
FAQ

Questions businesses usually ask.

What to expect on coverage, pricing, onboarding, and ongoing support.
Can ADK work alongside our existing IT person or contractor?

Yes. ADK can complement an existing internal resource or contractor rather than replace it. Some businesses use ADK alongside what they already have in place, others transition to ADK as their primary support over time. The right approach depends on what gaps need to be filled.

How quickly can ADK respond to urgent issues?

Urgent issues are prioritized and addressed as quickly as possible through the ADK Assist app or direct technician contact. Because remote support is available around the clock, most urgent issues can be responded to without waiting for a scheduled appointment.

Can ADK support multiple office locations?

Yes. ADK can support businesses operating across more than one location. Multi-location coverage is factored into the custom proposal, with the goal of one consistent support model across every location.

How is pricing structured for businesses?

ADK Assist for Business is offered through custom pricing based on your team, devices, systems, and support needs.

What kinds of issues can ADK handle?

ADK supports the technology your team relies on every day, including devices, Wi-Fi, printers, software, account access, and network issues.

Is cybersecurity included?

Yes. Monitoring, protection, and reporting are built into the service model.

Do you only provide remote support?

No. ADK provides both remote support and on-site support when needed.

How do employees request help?

Support requests are submitted through the ADK Assist app, where issues are logged and tracked in real time.

You can also contact your dedicated Account Manager, or contact support through our website.

GET STARTED

Give your team a better support model.

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Predictable monthly cost
Built-in cybersecurity
Support your team can rely on